In the management and operation of our business, we, Roseco S.R.L., collect personal data from you, which we further process.
The collection and processing of this data is necessary to ensure the functionality of the website roseco.ro., in the procedure of processing, dispatching and provision to you of the contracted products and services, as well as in informing you about our goods and services, about promotions, contests and loyalty activities organized, in the procedure of recruitment and selection of staff.
Because we want to provide you with a secure online experience while respecting your right to privacy and confidentiality, we take all necessary steps to protect the personal data we collect about you.
In this sense:
We collect your data only directly from you and not from third parties, we do not make this data public, we do not commercialize it and we do not disclose it to third parties, except where necessary in the process of providing the products and services presented on roseco.ro..
Your personal data collected/processed
Information such as - first and last name, e-mail address, phone number, billing address, delivery address - if you purchase products through the website roseco.ro., informații referitoare la contul tău bancar, numai în caz de retur de produse și rambursarea contravalorii produselor, dacă este cazul.
Personal information, such as: first name, last name, e-mail address, home address, IP address and information about which page you access and when. This information is transferred to third party processors for the purpose of analyzing the data in order to improve our marketing efforts in relation to specific Roseco S.R.L. products and services.
Information provided by you by sending messages through the website roseco.ro. and information provided when you communicate electronically with us, regardless of the reason for the communication. We keep your e-mail address and all correspondence with you in our database.
Information you provide by filling in forms on the website roseco.ro. , such as registering for information, placing an order or purchasing products.
Information provided by you to participate in contests, various advertising campaigns, promotions organized by Roseco S.R.L., information provided when you fill out a questionnaire for us or when you report a problem with the site.
Details of your visit to the website roseco.ro. , pages visited, traffic data, location data, and other communication data that helps us understand how our visitors use our site. We obtain information about the domain, IP address and URL from which you access the internet. This information is collected and processed to improve our services to our customers.
Information provided by you in our recruitment and selection procedure, personal data from your CV, submitted when applying for vacancies.
We collect your personal data only for expressly specified purposes. The amount of personal data collected varies depending on the purpose for which it is collected.
We may use your personal data for the following purposes:
-> For your registration as a user of the site, informing you about your account status on roseco.ro.confirmation, progress and status of your online transactions and all related correspondence;
-> To process and ship your orders for products, to make payments for these products, to return the value of the products, if applicable;
-> To inform you about promotions, contests or any other marketing actions carried out by Roseco S.R.L.;
-> To organize loyalty activities;
-> To allow you to participate interactively within the site roseco.ro.to hear your opinions/comments on the products we sell;
-> In order to promote the products of roseco.ro.;
-> To send you advertising messages if you subscribe to our newsletter;
-> For direct marketing, i.e. to inform you by various means about existing or new products, to provide you with information about other products that we think may be of interest to you, in line with those you have previously viewed/purchased with interest;
-> For the purpose of market research, for reports/analyses, for monitoring and evaluating the quality of the products offered and for increasing the quality of these products, professional competence and behavior of Roseco S.R.L. staff;
-> To go through the recruitment and selection procedure;
-> For notifying you of changes to the site, including site improvements, for site administration.
If your personal data is inaccurate, needs to be updated or deleted, we will make any necessary changes based on your request.
We keep your personal data no longer than necessary for the purposes for which it was collected or for which it is further processed.
We always take appropriate technical and organizational measures to protect your personal data against any accidental or unlawful destruction or accidental loss, alteration, unauthorized disclosure or access and against all other unlawful forms of processing.
We limit access to your personal data only to employees whose specific activity involves the processing of such data.
In direct marketing actions we ask for your consent to collect and process your personal data.
By collecting and processing your personal data we are able to monitor and evaluate the quality of our goods and services.
This data helps us to improve the quality of the products and services we offer, the professional competence and behavior of our staff, so that you can enjoy a smooth and enjoyable online experience.
Right to erasure
i.e. the "right to be forgotten" - You can request erasure of your personal data if it is no longer necessary for the purposes for which it was collected or processed; you withdraw your consent and there is no other legal basis for the processing; you object to the processing and there are no legitimate grounds for refusal; your personal data has been processed unlawfully; your personal data must be erased in order to comply with a legal obligation.
Right of access
1You may request confirmation as to whether or not your personal data are processed by Roseco S.R.L. If they are processed, you may request access to them. Upon your request, Roseco S.R.L. will issue a copy of your personal data processed. Requests for additional copies will be charged according to the costs actually incurred by Roseco S.R.L.
Right to rectification
You can request that your inaccurate personal data be amended, as well as that incomplete data be completed by providing additional information.
Right to object to the processing of your personal data
You can object to the processing or profiling at any time for reasons related to your particular situation.
Right to restrict processing
You can exercise this right if you contest the accuracy of the data, for the period of time during which we are verifying its accuracy; where the processing is unlawful and you object to the erasure of your personal data, requesting instead the restriction of the data; where we no longer need your personal data for the purpose of processing, but you request it for the establishment, exercise or defense of a legal claim you have before the courts; where you object to the processing for the period of time during which we are verifying whether our legitimate rights prevail over your rights.
Right to data portability
You have the right to receive your personal data, provided in a structured and clear machine-readable format, and you may request that your personal data be transmitted to another company/entity.
Right to withdraw your consent
You may withdraw your consent to the processing of your personal data at any time, where the processing is based on your consent.
You can exercise these rights either individually or cumulatively by sending us a written request, signed and dated, to the Roseco S.R.L. headquarters in Vlaha village, Săvădisla commune, no.22, Cluj county or by e-mail to the following e-mail address:
protectiadatelor@mendolagroup.ro.
During the course of our collaboration, we will continuously update this Privacy Policy with additional information which we will include in an updated document.
Therefore, when you visit www.https://roseco.ro, please check the Privacy Policy section as there may have been changes since your last visit.
Thank you!
Team ROSECO S.R.L.